We operate in a narrow geographic area, allowing for later-night pick-ups and earlier deliveries; real-time tracking and photo proof-of-delivery ensures the safe delivery of your parcels.
Getting your package on-time matters. We deliver all of our packages overnight, allowing your clients to get their deliveries faster.
Powered by custom routing technology and electric vehicles, we combine efficiency with zero emissions to reduce our carbon footprint.
FAQ
You can use the Urban Direct Packaging Lab for expert packaging and material testing. Testing your packaging before shipping helps ensure that it will meet your customer’s needs and expectations.
Our boxes are 100% recyclable.
To update your username or password you need to visit the log in page and click “Forgot Password.”
Please email customer service at customerservice@urbandirect.com.
Check your customer history page by logging in here.
Call Us
(212) 239-7447
